‘’Refunds will be done only through the Original Mode of Payment” .we will offer our customers a credit note if in the event the goods are faulty due to a manufacturing defect. in the event of a breakage due to a manufacturing fault we will endeavor to have the piece repaired or replaced as soon as possible after having received it back within 7 days from the date you receive it.

The purchase should be sent back in exactly the same condition as when you first received it . It must show no sign of wear and include the original presentation box. It is the responsibility of the sender to ensure packaging is adequate to protect the piece and presentation box against any damage in transit. We will not accept any damaged goods returned to us for refunds, unless by prior consent. Claims against couriers for goods damaged in transit will remain the responsibility of the sender. In an effort to get products to the customer in the quickest time possible, products are dispatched for delivery automatically with the issuing of the order confirmation e mail. Therefore, we are unable to offer refunds on products after the customer has received the e mail confirmation of the purchase as the product will have already been dispatched for delivery." ‘’Refunds will be done only through the Original Mode of Payment”